SmartSense by Digi

JPS Setup Guide

How to install a weight scale to your Jolt Print Station

Installing a Weight Scale

Troubleshooting Your Jolt Print Station (JPS)

How to send your Jolt printer for repair or warranty replacement, including shipping instructions, RMA process, and turnaround time expectations.

How do I send my printer for repair or warranty replacement with Jolt Software?

How to request a Jolt printer repair, understand warranty coverage, and learn about repair costs and turnaround times for Zebra printers.

How can I repair my Jolt Printer and what are the related costs or warranty options?

Learn how to swap label rolls between printers on your JPS 2000 and update the label size settings so each printer prints correctly after the swap.

How to Swap Labels for Your JPS 2000

Using Label Tags to control which label categories are visible at specific locations. Provides a flexible, scalable way to manage label visibility across multiple locations.

Using Label Tags to Control Label Category Visibility

If you have access to editing Label content, you can add custom fonts to your account. Location admins can only add fonts for location(s) they manage. Content group admins/company admins,…

What are custom fonts?

How can I return incorrect or unopened labels to Jolt Software?

How can I move labels between Content Group and Location levels in Jolt Software?

Learn how to access Content Groups and deactivate labels in Jolt Software, including navigation steps, permissions, and what to do if labels or groups are not visible.

How do I access a content group and deactivate a label in Jolt Software?

Labeling

How to Print QR & Barcodes

Frequently Asked Questions (FAQ) - Printing QR & Barcodes

Overview of Jolt label size options available for Zebra ZD410, ZD411, and ZT111 printers including standard, large, and custom label dimensions for food safety and inventory labeling.

Jolt Label Size Options

How to Print Labels from the iPad Using the Jolt App

How to sort labels in Label Prep mode in Jolt to organize label categories and items for faster printing workflows on the app.

Sorting Labels in Label Prep

How to export and import label templates in the Jolt Web Portal for transferring label designs between locations, content groups, or Jolt accounts.

Exporting and Importing Label Templates in the Jolt Web Portal

How to customize label templates by adding rows and columns in Jolt to create multi-field label layouts for food safety and product labeling.

Customizing Label Templates: Adding Rows and Columns

How to clone labels and label templates in Jolt to quickly duplicate existing label designs for new products or locations without starting from scratch.

Clone Labels and Templates

How to print multiple labels at once in the Jolt app using batch printing to save time when labeling large quantities of food items or products.

How to Print Multiple Labels at Once

How to Create Labels and Categories in Jolt

How to Set Up Label Prep Templates in the Jolt Web Portal

How to Swap Label Sizes in the Jolt App

How to Create and Customize Label Templates in Jolt

Label Templates FAQ

Label Reports

Inserting Bold and Italics into Label Templates

Printing Utility Labels in the Jolt App

How to Remove Labels and Templates in the Jolt Web Portal

How to change label size in a Jolt label template to switch between different label dimensions for Zebra printers and match your label roll stock.

Changing Label Size in a Template

How to create and configure Day of the Week label templates in Jolt for color-coded daily food rotation labels with automatic day selection.

Day of the Week Label Template

How to use Label Prep for printing and applying labels in the Jolt app including batch prep workflows, print queues, and label application best practices.

Label Prep | Printing and Application

How to bulk add multiple labels at once in the Jolt Web Portal using pre-created templates. Covers prerequisites, step-by-step instructions, and keyboard shortcuts for copy/paste.

Bulk Add Labels

Learn how to add items to label templates and adjust their settings for customization using the Jolt Web Portal.

Adding Items to Label Templates

How to add, manage, and customize images on label tiles in Jolt Labeling including logos, product photos, and category images for printed labels.

Adding and Managing Images on Label Tiles in Jolt Labeling

How to configure At Print Time label items in Jolt Labeling to prompt users for input like dates, quantities, or employee names when printing labels.

Labeling: At Print Time Label Item

Ensure your Zebra printer is configured correctly

Adjusting Label Sizes & Settings on Your Zebra Printer

How to bulk edit labels in the Jolt Web Portal to update multiple label templates at once, including batch changes to ingredients, dates, and formatting.

Bulk Editing Labels In The Jolt Web Portal

Label Creation and Editing

How to Replace the Platen Roller on a Zebra ZD410/ZD411 Printer

Follow the steps below to troubleshoot and manage your printer connection effectively.

Printer Settings | Connection Tab

Drain the Capacitors | Zebra Printer Troubleshooting

Zebra Label Printer Troubleshooting Guide

This guide helps you manage your printer settings

Printer Status

How to Calibrate Your Printer

How to perform a factory reset on your Zebra ZD410/ZD411 label printer to restore default settings. Step-by-step instructions with images. Does not reset wireless network settings.

How to Perform a Factory Reset on Your Zebra Printer

How to perform a network reset on your Zebra ZD410/ZD411 label printer to clear saved Wi-Fi credentials and establish a fresh connection. Includes step-by-step instructions with images.

How to Perform a Network Reset on Your Zebra Printer

How to Clean a Zebra ZD410/ZD411 Printer

Things You Shouldn't Use to Clean a Zebra ZD410/ZD411 Printer

Why You Should Clean Your Zebra ZD410/ZD411 Printer

Zebra Label Printer Troubleshooting FAQ

Bluetooth Troubleshooting for Zebra ZD410 Printer

If you're having trouble with your Zebra ZD410 printer, follow these easy steps to troubleshoot and fix common issues.

Troubleshooting Your Zebra ZD410 Printer

Fix common Zebra label printer problems in the Jolt app: printer not printing, print quality issues, blank labels, paused or lid-open status, and connection errors over Wi-Fi, Bluetooth, or wired.…

Troubleshooting Zebra Printers in Jolt

How to install a Zebra label printer shelf for wall or counter mounting. Includes hardware requirements, mounting steps, and alignment tips.

Install a Zebra Printer Shelf

How to update the JPS Launcher and Jolt app on a Jolt Print Station device. Includes step-by-step instructions for checking and installing updates.

Updating the JPSLauncher/Jolt app on a JPS device

How to adjust the print darkness settings on a Zebra ZD410 or ZD411 label printer to improve print quality, fix faded text, or reduce smudging.

How to adjust Darkness Settings on a ZD410/ZD411 Printer

replacing platen roller clips for your Jolt Printer

How to Replace Platen Roller Clips

Troubleshooting JPS printers that won't connect. Covers physical connections, USB cables, JPS Launcher updates, power cycling, location permissions, and force-quitting the Jolt app.

JPS Troubleshooting - Printer(s) Won't Connect

Troubleshooting guide for JPS print quality issues including faded text, smudging, streaks, and misaligned labels. Covers cleaning, calibration, and settings adjustments.

JPS Print Quality Issue Guide

Troubleshooting the JPS Out of Paper error including checking the label roll, recalibrating the sensor, and replacing the label roll if needed.

JPS Out of Paper Error

Troubleshooting the JPS display not charging. Covers power cable inspection, charging port checks, battery diagnostics, and when to contact Jolt Technical Support for hardware replacement.

JPS Troubleshooting - Display will not charge

How to connect or reconnect your JPS when it has been disconnected from the internet and is not synced.

Connecting your JPS to WiFi

How to clear a Head Open error on a ZT111 printer by properly closing the printhead, checking the latch mechanism, and verifying media alignment.

ZT111 Printer - How to Clear a Head Open Error on a ZT111 Printer

Comprehensive troubleshooting guide for the Zebra ZT111 printer covering common errors, print quality issues, connectivity problems, and when to contact support.

ZT111 Printer - Troubleshooting Your Printer

How to clear ribbon errors on a Zebra ZT111 printer including ribbon out alerts, ribbon wrinkle issues, and improper ribbon threading troubleshooting.

ZT111 Printer - Clearing Ribbon Errors

Frequently asked questions about the Jolt Weight Scale including setup, calibration, connectivity troubleshooting, and supported scale models for weight-based labeling.

Jolt Weight Scale FAQ

Learn how to replace a printhead on your Jolt Printer (Zebra ZD410 or ZD411) with step-by-step instructions for safely removing and reinstalling the printhead.

How to Replace a Printhead on your Jolt Printer.

How to clear Jolt application storage on a JPS device to resolve app crashes, sync failures, and installation errors. Includes step-by-step cache and data clearing instructions.

Clearing Jolt Application Storage (JPS)

Video guide showing how to replace the label roll on a Zebra ZT111 printer, including proper loading, alignment, and sensor calibration after replacement.

(video) How to Replace Label Roll ZT111

How to update the firmware on your JPS printer device. Step-by-step guide for downloading and installing the latest firmware version to fix bugs and improve performance.

JPS - How to Update Printer Firmware

Scale power issue troubleshooting

Labeling - Hardware and Troubleshooting

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