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How to Remove Labels and Templates in the Jolt Web Portal
How to Remove Labels and Templates in the Jolt Web Portal
Curtis Nash avatar
Written by Curtis Nash
Updated over 4 months ago

How to Remove Labels and Templates in the Jolt Web Portal

Overview: Labels and templates in the Jolt Web Portal cannot be permanently deleted but can be deactivated. This guide will walk you through the steps to deactivate labels and templates.


​Steps to Remove Labels and Templates:

  1. Login and Navigation:

    • Log in to the Jolt Web Portal.

    • Navigate to Labeling then Labels.

  2. Remove Labels:

    • In the Labels tab, select the label you wish to deactivate.

    • Click Deactivate in the top right corner.
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    • If the deactivate option is greyed out, switch to the appropriate mode (Location or Content Group) depending on where the label was created.

  3. Remove Templates:

    • Go to the Templates tab.

    • Select the template you wish to deactivate.

    • Click Deactivate in the top right corner.

    • If the deactivate option is greyed out, switch to the appropriate mode (Location or Content Group) depending on where the template was created.
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Frequently Asked Questions (FAQ):

Q: Can I permanently delete labels and templates?

A: No, labels and templates can only be deactivated, not permanently deleted.

Q: What should I do if the deactivate option is greyed out?

A: Switch to the appropriate mode (Location or Content Group) where the label or template was created.

Q: Where can I find the deactivate option for labels and templates?

A: The deactivate option is located in the top right corner of the Labels and Templates tabs.

Q: What happens when I deactivate a label or template?

A: The label or template will no longer be active but will remain in the system for future reference.

Related Articles:

  • Managing Labels

  • Creating Templates

By following these steps, you can efficiently manage and deactivate labels and templates in the Jolt Web Portal, ensuring your system stays organized and up to date.

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