If your Jolt Print Station displays an "Out of Paper" error, this guide will help you check paper levels, reload correctly, and ensure the printer sensor is functioning properly. Follow these quick steps to get your print station back to work!
Step 1 - Ensure your print media is inserted properly
Please note ** The inside of your printer should be kept clear of any dust or debris, this will help prevent the out of paper error.
inspect your print media (labels) to ensure that they are inserted properly. Your labels should be centered in the media holders and they should be fed through the guides.
This is an example of incorrectly loaded labels.
This is an example of correctly loaded labels
Step 2 - Manually Calibrate your printer
Another common cause of the "out of paper error" is actually a misaligned print sensor. Aligning that sensor will require a manual calibration of your printer.
Click here to go to our Manual Calibration Guide:
Step 3 - what to do next if that doesn't work...
If those steps are not successful, you will want to make sure that your launcher and application are up to date. Key updates to your printer's firmware can be released with application updates, if your launcher is not up to date you will not get these vital enhancements.
Click here to go to our Update Guide: