Before getting started
Please ensure that you have the correct print head model for your Jolt printer.
The model number is found on the front of the printer lid.
ZD410 or ZD411
Tools you will need
replacement printhead for your specific printer model.
to replace your printhead it may be necessary to use a flathead screwdriver. Make sure you have one on hand.
Step 1 - Power off your printer
Power off your printers by pressing and holding the power button until the lights on the device turn off.
* because you will be replacing a part inside of the printer, it is important to unplug the JPS unit from the power outlet
Step 2 - Open the printer lid and locate the printhead
to open the printer lid, pull the yellow tabs on either side of the lid toward you and swing open the printer.
the printhead will be located on the bottom of the lid
Step 3 - Remove the print head from the retention clip
The printhead is held in on the right side by a retention clip. simply move that clip out of the way and remove the printhead from the printhead recess
If you need to use the flathead screwdriver to gain leverage and pull out the printhead, make sure you do so gently
Step 4 - Remove data wires from printhead
first remove the black wire from the top of the printhead. There may be some friction when removing this wire, that's perfectly normal.
After pulling theblack cable from the top of the device, gently remove the orange data cables on the left and right of the printhead
Step 5 - replace the printhead
You will notice on the new printhead that there are small metal pins. Be careful not to bend these pins when handling the print head.
Plug the data cables into the printhead with the flat side facing down toward the labels (parallel with the floor) and plug back in the black wire on the top of the printhead.
Completing the reinstall
After you plug back in the data cables to the printhead, you will replace the printhead into the printhead recess. Make sure that the retention clip is reset into the proper position.
if you have any questions or need further assistance, please contact us via email at [email protected].