How to Clock In/Out for an Employee as an Admin
Overview:
As a Device Admin, you can manually clock in or out for employees if the Time Clock settings restrict them from doing so. This guide will walk you through the steps to perform this task using the Jolt App.
Steps to Clock In/Out for an Employee
Log in to the Jolt App
Ensure you’re logged in with a profile that has Device Admin access.Access the Time Clock Tab
Go to the Time Clock tab within the app.Select the Employee
Choose the employee you need to clock in or out from the list.Clock In/Out
For Clocking In: Have the employee press "Clock In" while facing the camera, if required by the Time Clock settings.
For Clocking Out: Repeat the same steps to clock the employee out.
Resolve Flagged Punches
If an early Clock In is flagged, you'll need to address this on the Jolt Web Portal before exporting Time Clock data for payroll.
Follow the necessary steps to approve flagged punches.
FAQs
Q: What if the employee's Clock In or Clock Out does not register?
A: Ensure the employee is following the camera requirements for Clock In. If the issue persists, check for connectivity issues or contact support.
Q: What should I do if I cannot find the employee in the list?
A: Verify that the employee is set up correctly in the system. If the issue continues, check with your admin team or contact support.
Q: How do I handle discrepancies if an employee clocks in early?
A: Address any flagged punches on the Jolt Web Portal before exporting Time Clock data for payroll. Review the flagged punches and approve them as needed.
Q: Can I make changes to Time Clock settings as an Admin?
A: Time Clock settings are managed under Location Settings. You might need additional permissions to make changes, or consult with your system administrator.
Q: Where can I find more help if needed?
A: If you need further assistance, contact support or refer to the relevant help articles within the Jolt knowledge base.