How to Manually Clock In/Out in the Jolt App
Overview: If an employee forgets to clock in or out, they can manually record their time in the Jolt App. This feature requires the Allow Manual Punches setting to be enabled.
Steps to Manually Clock In/Out:
Enable Manual Punches:
Ensure that the Allow Manual Punches setting is enabled in Location Settings. Refer to the Time Clock Settings article for more details.
Access Time Clock:
Open the Jolt App on your device.
Go to the Time Clock tab and select your profile.
Select Forgot to Clock In/Out:
In the Time Clock window, choose Forgot to Clock In or Forgot to Clock Out.
Correct the Time:
Adjust the time to when you actually started or stopped working.
Enter a Reason:
Provide a reason for the missed clock in/out.
Submit Clock In/Out:
Select Clock In or Clock Out to record your time.
Additional Information:
Flagged Entries: Manual clock-ins/outs will be flagged and appear in red on the web portal. These entries must be approved by a Location Website Admin.
Approval Process: Admins should refer to the Approve Flagged Punches article to learn how to approve flagged clock-in/out entries.
Frequently Asked Questions (FAQ):
Q: What if the Allow Manual Punches setting is not enabled?
A: You won't be able to manually clock in or out unless this setting is enabled. Please ask your admin to enable it in the Location Settings.
Q: How do I adjust the time for a missed clock in/out?
A: In the Time Clock window, after selecting Forgot to Clock In or Forgot to Clock Out, adjust the time to reflect when you actually started or stopped working.
Q: Why do I need to enter a reason for the missed clock in/out?
A: Providing a reason helps your admin understand why the manual entry was necessary and ensures accurate record-keeping.
Q: What happens to flagged clock-in/out entries?
A: Flagged entries appear in red on the web portal and require approval by a Location Website Admin.
Q: Where can admins find more information on approving flagged entries?
A: Admins can refer to the Approve Flagged Punches article for detailed instructions on the approval process.
By following these steps, employees can ensure their time is accurately recorded even if they forget to clock in or out initially.