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How to Approve Flagged Punches on the Jolt Web Portal
How to Approve Flagged Punches on the Jolt Web Portal
Curtis Nash avatar
Written by Curtis Nash
Updated over 4 months ago

How to Approve Flagged Punches on the Jolt Web Portal

Overview:

Flagged punches in the Jolt Web Portal need to be reviewed and approved. This guide will help you understand how to handle flagged punches and get your data ready for export.

Steps to Approve Flagged Punches

  1. Log in to the Jolt Web Portal
    Access the Jolt Web Portal with an account that has one of the following admin permissions: Location Website Admin, Content Group Admin, or Company Admin.

  2. Go to Time Clock Punches

    • Navigate to the “Time Clock” section.

    • Select “Punches.”

  3. Select the Pay Period

    • Choose the pay period you want to review. It will default to the current period.

  4. View and Filter Punches

    • You will see a list of all punches for the selected pay period, organized by employee and shift.

    • Use the filter option to show only the punches that have flags.

  5. Resolve Flagged Punches

    • Click on each flagged punch to review and resolve it.

    • Note: You can only resolve flagged punches individually; bulk resolution is not available.

  6. Review Manual Punch Reasons

    • If the flagged punch is a manual entry (e.g., Forgot to Clock In/Out), you will see the reason provided by the employee.

  7. Handle Early or Late Punches

    • For Early In or Late Out punches, no reason will be provided. You’ll need to justify or edit these punches as necessary.

  8. Save and Approve

    • After reviewing and making any necessary edits or justifications, click “Save and Approve” to finalize your decisions.

  9. Export Approved Data

    • Once all flagged punches for the pay period are approved, you can export the data.

    • Refer to the article Export Time Clock Data for details on how to export.

FAQs

Q: What are flagged punches?

A: Flagged punches occur when there is an Early Clock In, an employee exceeds the set shift amount, or an employee uses the “Forgot to Clock In/Out” manual punch option.

Q: How do I enable or disable flagged punches?

A: You can manage flagged punches settings in the Time Clock Settings article.

Q: Can I resolve multiple flagged punches at once?

A: No, flagged punches must be resolved individually. There is no bulk resolution option available.

Q: What should I do if a flagged punch does not have a reason?

A: For punches flagged as Early In or Late Out, you may need to review the employee’s shift records and adjust or justify as needed.

Q: Where can I find more help with approving flagged punches?

A: For additional assistance, check the Jolt Web Portal’s help section or contact support.

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