WAIT - these instructions only apply to JPS units and not standalone printers.
Before getting started
Turn off the power to the printer that doesn't need to be updated (if you have 2)
Make sure the printer that does need to be updated is turned on.
Basic steps (see detailed steps below):
Turn off the printer that doesn't need to be updated
Make sure the printer that needs to be updated is turned on
Go to jps.jolt.com
Download the Zebra Updating Tool AND the Zebra Firmware
Install and run the Zebra Updating Tool
Send the update to the printer
Uninstall the Zebra Updating Tool
Please check to verify the printer model number on your JPS Printer. Only the Zebra ZD411 needs to have a firmware update when replacing a printhead. The model number will be displayed on the control panel of the device, pictured here:
Step 1 - Navigate to JPS.JOLT.COM from your jps display
on your JPS display, open the system dashboard
Slide down from the top of the screen twice to open the system dashboard.
Tap the gear icon to open Settings.
Access App Settings and enable Chrome
Go to jps.jolt.com in Chrome's URL bar
Step 2 - Download the Zebra Updating Tool
At jps.jolt.com select the Update Printer Firmware tile
Press the corresponding links to download the Zebra Updating Tool and Zebra firmware
Step 3 - Use the Zebra updating utility
Verify the printer serial number matches
Select Available Files and choose the firmware downloaded in step 2
Select the option to Send to printer — this may take up to 15 minutes
Step 4 - Test print, then uninstall the printer setup tool
Run a test print on your printer via the labels menu in Jolt
If the print is correct, go back to Apps and uninstall the printer setup application
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