FAQ: Using Time & Temperature on the Jolt App
Requirements (Before You Start)
1. What do I need to set up before using Time & Temperature on the Jolt app?
Before using Time & Temperature, ensure you have:
Set up your products and food handling processes on the Jolt Web Portal.
Understood the concept of "target temperature," which is the required temperature for food to ensure safety within a specified time.
Understood "step duration," the time interval during which food must be heated, cooled, or held at a specific temperature.
Recognized that different foods can be assigned to different processes to prevent errors.
Familiarized yourself with the two types of methods:
Heat/Cool Method: Food must reach a target temperature within a specific time. If the target isn't met, the process will be flagged as "failed."
Hold Method: Food must be held at a specific temperature for a set period. Measurements can be taken anytime during this period, but a temperature must be recorded near the end of the hold period during the "measurement window."
2. What is the purpose of Jolt Time & Temperature?
Jolt Time & Temperature is designed to record temperature and time data, not to dictate food handling procedures. It helps you verify that food was managed according to your established processes.
3. How do I handle products if my customer has multiple departments set up in Jolt?
If departments are set up as locations and you don't want products mixed, enter products in location mode for each department.
Configuring Food Handling Processes
4. How do I configure food handling processes in the Jolt Web Portal?
Log In: Access the Jolt Web Portal in content group mode.
Navigate: Go to Lists | Time & Temperature to view Food Handling Processes.
Get Started: If it's your first visit, click the "Get Started" button to create default processes.
5. How do I adjust a food handling process?
Select a Process: Click on a process to display its details.
Modify Steps: Adjust the target temperature and step duration as needed.
Update: Click "Update" to save changes.
6. Can I copy, delete, or rename processes?
Copy: Use the "More Options" button and select "Copy" to duplicate a process.
Delete: Click "More Options" and choose "Delete" to remove unnecessary processes.
Rename: Click on the process, then the "Options" tab to rename it. Click "Update" to save.
7. How do I set available products for a process?
Select Process: Click on the process you want to configure.
Set Products: On the "Options" tab, check the boxes for products to use with this process.
Save: Click "Update" to apply changes.
Hold Processes
8. What is a "measurement window" in hold processes?
The measurement window is a time frame defined by the "Allow measurement before" and "Allow measurement after" values, during which temperatures must be recorded.
Adding Schedules
9. How do I add schedules for processes?
Navigate: Go to Lists | Time & Temperature and select the process.
Add Schedule: Click the "Schedules" tab, then "Add Schedule."
Set Details: Choose products, set the time of day, and select the days of the week.
Save: Click "Update" to finalize the schedule.
Adding Products
10. How do I add products in Jolt?
Navigate: Go to Lists | Time & Temperature in the Jolt Web Portal.
Add Products: Click the "Products" tab and then the Plus button. Enter product details and select allowed processes.
Save: Click "Save & Add" to continue adding products, or "Save" to finish.
Configuring Alarms
12. How do I set alarms for Time & Temperature?
Log In: With device admin permissions, log into the Jolt app.
Navigate: Go to Settings | Lists and tap on "Sounds & Alerts."
Set Alarms: Toggle "Alert when lists are due" and configure "Time before due" and "Sound" settings.