Single-User vs. Multi-User Device Modes in Jolt
The Jolt app offers two operational modes: Single-User Device and Multi-User Device. Each mode is optimized for different use cases. This guide will help you choose the best configuration for your needs.
Summary
Single-User Device: Designed for individual users. The device remains logged in with the user’s credentials and permissions.
Multi-User Device: Designed for shared devices. Prompts for individual log-ins for each user with the appropriate permissions.
Single-User Device Mode
Purpose: Ideal for users who are the sole operators of a device. The device stays connected with the user’s login credentials, allowing seamless access across authorized locations without needing to scan QR codes.
Features:
Continuous Login: User stays logged in and doesn’t need to re-enter a PIN.
Location Access: Easily switch between authorized locations. The initial sync is required for each new location.
Push Notifications: Receive targeted push notifications.
Setup:
Download Jolt: Install and launch the Jolt app on your device.
Login: Enter your username (email) and password.
Select Location: Choose the location you want to connect to.
Mode Selection: Choose Single-User Device mode and complete the setup.
Managing Devices:
Sign Out: Tap the user avatar icon and select Sign Out to remove all Jolt data from the device.
Deactivate Users: Deactivate the user in the Web Portal and their device in the Settings | Devices section.
Benefits:
Connect without QR codes.
Continuous access with no need to log in/out.
Switch between locations effortlessly.
Automated security based on roles and permissions.
Easy to revoke access for terminated employees.
Multi-User Device Mode
Purpose: Ideal for devices shared by multiple users. Each user logs in with a PIN to access their specific permissions.
Features:
PIN Login: Users log in with a PIN.
Automatic Logout: Device can log users out after inactivity.
No Push Notifications: Role-specific push notifications are not sent.
Setup:
Download Jolt: Install and launch the Jolt app on the device.
Login: An authorized user (Device or Location Admin) logs in with credentials.
Select Location: Choose the location and select Multi-User Device mode.
Sync: Complete the initial sync.
Usage:
Users log in with their PIN to complete tasks.
Device remains logged in for quick access.
Switching Modes: Refer to the Changing Device Configuration article for instructions on switching between modes.
Summary
Single-User Device Mode:
Connect devices without a QR code.
Receive personal push notifications.
Continuous access with username and password.
Switch locations easily.
Automated security based on roles and permissions.
Simple deactivation for terminated employees.
Multi-User Device Mode:
Shared device access with PIN login.
Automatic logout for security and accountability.
Quick access without the need for continuous login.
Choose the mode that best fits your operational needs to optimize your use of the Jolt app.