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People Tab Troubleshooting: Employees Not Showing
People Tab Troubleshooting: Employees Not Showing
Curtis Nash avatar
Written by Curtis Nash
Updated over a week ago

People Tab Troubleshooting: Employees Not Showing

This guide explains how to resolve issues with employees not appearing in the People tab on the Jolt Web Portal and how to assign roles to them.

Prerequisites

  • To add an employee to a role, you must have at least one of the following admin settings:

    • Location Website Admin

    • Content Group Admin

    • Company Admin

Steps to Add Employees to Roles

  1. Access the Jolt Web Portal

    • Log in and navigate to the People tab.

  2. Identify Employees Without Roles

    • Employees who do not have a role assigned will be listed under People Without Roles.

  3. Assign Roles to Employees

    • To move employees out of the People Without Roles category, assign them a role.

    • For instructions on how to create and edit roles, refer to the article Create and Edit Roles.

  4. Understand the Purpose of the People Without Roles Tab

    • This tab is designed to keep employees in the system while ensuring their names do not appear in your daily operations until they are assigned a role.

Additional Information

  • Role Assignment: Ensuring employees are assigned a role will make them appear in the appropriate category and be available for scheduling and other operations.

By following these steps, you can manage employee visibility in the People tab and ensure proper role assignment for operational efficiency.

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