People Tab Troubleshooting: Employees Not Showing
This guide explains how to resolve issues with employees not appearing in the People tab on the Jolt Web Portal.
Prerequisites
To add an employee to a role, you must have Location Website Admin, Content Group Admin, or Company Admin access.
Steps to Add Employees to Roles
Log in and navigate to the People tab.
Identify Employees Without Roles — they will be listed under People Without Roles.
Assign a Role to each employee to move them out of the People Without Roles category and make them available for scheduling.
Additional Information
The People Without Roles tab keeps employees in the system while ensuring their names don't appear in daily operations until they are assigned a role.