How to Enable and Manage Scheduling Notifications for Employees
Ensuring your employees receive timely scheduling notifications is key to smooth operations. Here’s a step-by-step guide to set up and manage these notifications through the Jolt Web Portal.
Enabling Scheduling Notifications
Log In to the Jolt Web Portal
Use your credentials to access the Jolt Web Portal.
Navigate to Employee Settings
Go to the People section from the main menu.
Select an Employee
Click on the name of the employee you wish to configure notifications for.
Access Scheduling Notification Settings
Scroll down to the Scheduling Notification Settings section.
Choose Notification Preferences
Email Notifications: Check this option to receive email alerts when the schedule is published.
Text Notifications: Check this option to receive SMS alerts when the schedule is published.
Push Notifications: Check this option to receive push alerts on the Jolt app for various scheduling updates.
Save Your Settings
Ensure all changes are saved for the notifications to take effect.
Managing Multiple Employees
Use Bulk Edit for Efficiency
For setting notifications for multiple employees at once, use the Bulk Edit feature.
Apply Notification Settings
In Bulk Edit mode, assign the desired notification settings (Email, Text, Push) to each employee.
Save Bulk Changes
Confirm and save the changes to apply them across the selected employees.
Types of Scheduling Notifications
Text Notifications
Sent when the schedule is published.
Email Notifications
Sent when the schedule is published.
Push Notifications
Sent for the following events:
When the schedule is published.
When a shift becomes available for pickup (for employees with the same role).
When an employee requests a shift trade (for employees with the same role).
When your shift trade, time off, or availability requests are approved or denied.
Additional Notifications for Location Website Admins
Push Notifications for Admins:
Time off requests.
Availability requests.
When someone picks up a shift.
When the second party accepts a shift trade.
Troubleshooting Tips
Ensure Accurate Contact Information: Verify that employees' contact details are correct in their profiles.
Check Notification Settings: Confirm that the appropriate notification types are enabled.
Update the Jolt App: Ensure the Jolt app is updated to receive push notifications.
For visual guidance, refer to the video tutorial on Enabling Scheduling Notifications.
By following these steps, you can effectively manage scheduling notifications and keep your team informed about important updates and changes.