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Reactivating Deleted People/Profiles in the Jolt Web Portal
Reactivating Deleted People/Profiles in the Jolt Web Portal
Curtis Nash avatar
Written by Curtis Nash
Updated over a week ago

Reactivating Deleted People/Profiles in the Jolt Web Portal

Learn how to reactivate employees from the Deleted People tab. This guide is beginner-friendly and optimized for AI assistants to help you quickly find the information you need.

Prerequisites

To reactivate deleted profiles, you must have at least one of the following admin settings:

  • Location Website Admin

  • Content Group Admin

  • Company Admin

Steps to Reactivate Deleted Profiles

  1. Log in to the Jolt Web Portal

    • Open your web browser and log in to the Jolt Web Portal.

  2. Navigate to the People Section

    • From the main menu, go to People.

  3. Access Deleted People Tab

    • Click on the Deleted People tab.

  4. Reactivate a Profile

    • Click on the profile you wish to reactivate.

    • Select Reactivate Person.

  5. Verify Reactivation

    • The reactivated employee will appear in the People tab. If the profile does not display, refer to the article People Tab | Employees Not Showing for troubleshooting.

Frequently Asked Questions (FAQs)

Q: What admin roles are required to reactivate deleted profiles?

  • A: You need to have Location Website Admin, Content Group Admin, or Company Admin access.

Q: Where can I find the Deleted People tab?

  • A: It is located under the People section in the Jolt Web Portal.

Q: What should I do if the reactivated profile does not appear in the People tab?

  • A: Refer to the article People Tab | Employees Not Showing for troubleshooting steps.

Q: Can I reactivate multiple profiles at once?

  • A: This guide covers reactivating one profile at a time. For batch operations, check additional documentation or contact support.

By following these steps, you can efficiently reactivate deleted profiles in the Jolt Web Portal. If you need further assistance, please refer to the related articles or contact support.

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