Effective April 1, 2026, customers paying by credit card, either as a prepayment or payment for invoiced charges, will be migrated to Net 15 terms, paid by ACH. Alternatively, you are also welcome to request Net 30 terms and/or pay by wire transfer or check. Customers who must pay via credit card will be accommodated, however; credit card payments will be subject to a 3.75% transaction fee that will be reflected in a subscription increase.
For questions regarding your payment and renewals, email us at [email protected]. To change your payment method, follow the guide below!
1. Company Invoicing vs Location Invoicing
Your Jolt account can be set up with billing at the company level or billing by individual location. When editing payment methods, ensure you are at the right account level for your billing setup via the top-right company/location switcher.
2. Reaching The Invoice and Billing Portal
On the left side Jolt menu, choose Settings and then Invoices.
On the Invoices page you can view your Company or Location's previous invoices. From here you can email invoices or click the details button to view your invoice.
Click the Payment Methods tab to view, add, or edit payment methods.
3. Add a New Payment Method
Select the green "Add Payment Method" from the Payment Methods tab to enter new ACH or credit card information. Along with the card or banking information, you can choose whether this payment method should be used for all locations or for the current location you are located in.
When you're done entering the information, click Add New Payment Method and your payment method will be verified.