How Do I Change or Reset My Password on the Jolt Web Portal?
**Please note** please ensure to enter your user email address. This will be the email you used to set up your account access. This is not necessarily your contact email address
Changing Your Password
Log In:
Go to the Jolt Web Portal and log in.
Access Profile Settings:
Navigate to Settings and select Profile.
Change Your Password:
Scroll down to the Account Access section on the right.
Click the pencil icon to edit your password.
Password Requirements:
Minimum of 8 characters
Must include at least one letter and one number
Save Changes:
Click Save in the upper right corner of the Web Portal to apply the changes.
Resetting Your Password
You can reset your password using either the Jolt Web Portal or the Jolt Lite App:
Via the Web Portal:
Open the Login Page:
Go to the Jolt Web Portal and click Login in the top right corner.
Initiate Password Reset:
On the login page, click Forgot Password.
Request Password Reset:
Enter your email address and click Request Password Reset.
Double-check for any typos or extra spaces in the email address.
Follow the Email Link:
Check your email for a password reset link.
Click the link in the email to set a new password.
Via the Jolt App:
Open or Download the App:
Open the Jolt app on your device, or download it from your app store if you haven't already.
Follow the Reset Instructions:
Tap Forgot Password.
Enter your email address again and tap Reset Password.
Complete the Reset:
Check your email for the reset link.
Click the link to set a new password.