Jolt Platform Allow-List Information
To ensure seamless communication between the Jolt platform, its app, and hardware within your network environment, you need to configure your firewall to allow necessary connections. This process involves whitelisting specific ports and addresses.
Here's a comprehensive guide to the ports and domains you need to whitelist for Jolt to function correctly:
Allow-list Requirements
1. Website Access:
Domain: *.joltup.com
TCP Ports: 80 (HTTP), 443 (HTTPS)
2. Mobile App Access:
Domains:
*.jolt.com (TCP Ports: 80, 443)
*.joltup.com (TCP Ports: 80, 443)
*.googleapis.com (TCP Ports: 80, 443)
*.amazonaws.com (TCP Ports: 80, 443)
codepush.appcenter.ms (TCP Ports: 80, 443)
codepush.blob.core.windows.net (TCP Ports: 80, 443)
codepushupdates.azureedge.net (TCP Ports: 80, 443)
forecast.weather.gov (TCP Ports: 80, 443)
3. Sensor Connectivity:
Domains:
*.jolt.com (WebSockets Ports: 80/443; UDP Ports: 1700)
*.google.com (NTP Port: 123)
*.devicehq.com (TCP Ports: 5798, 5799)
4. Label Printing:
TCP Port: 6101 (Used for configuration and print commands)
UDP Port: 4201 (Used for printer discovery)
SFTP Port: 22 (Used for firmware update server endpoint)
Next Steps
Contact Your Network Administrator: If you’re unsure how to configure these settings, please reach out to your network management provider for assistance.
Verify Configuration: After whitelisting these addresses and ports, ensure that your Jolt app and hardware are communicating properly with our servers.
Additional Resources
How to Whitelist Ports in Your Firewall
Troubleshooting Network Connectivity Issues
For further assistance, please refer to the support resources provided or contact our support team directly.