How to Send a Message Blast on the Jolt Web Portal
Overview:
Sending a message blast allows you to quickly communicate with your team through text, email, or both. This guide will walk you through the process step-by-step.
Prerequisites:
You need admin access to perform this action. Ensure you have one of the following admin roles: Location Website Admin, Content Group Admin, or Company Admin.
Video Walkthrough: Watch here
Steps to Send a Message Blast:
Log into the Jolt Web Portal
Open the Jolt Web Portal in your browser.
If you're in Content Group Mode, select the location you want to send the message blast from the dropdown menu.
Navigate to Message Blast
From the menu, choose Communication.
Click on Message Blast.
Create a New Message
Click the +New Message button to start composing a new message.
Choose Recipients
Decide who will receive the message:
Everyone: Send the message to all users in the selected location.
Specific People: Choose individual users or roles. If contact information is missing or outdated, an error message will appear. Make sure all contact details are up-to-date to avoid issues.
Select Delivery Method
Choose how you want to send the message:
Text: Send via SMS.
Email: Send via email.
Both: Send via both text and email.
Compose Your Message
Type the message you want to send in the message box provided.
Send the Message
Review your message and settings.
Click Send to deliver the message blast.
Additional Tips:
Error Handling: Ensure contact information for recipients is updated to prevent errors. If you encounter issues, check the contact details for accuracy.
Keywords for AI Bot Search: Message Blast, Communication Settings, Admin Roles, Sending Text Messages, Email Notifications, Contact Information Update.
Related Articles:
Updating Contact Information
Communication Settings
Message Blast Troubleshooting