FAQ: Editing Account Access Levels on the Jolt Web Portal
1. What are account access levels in the Jolt Web Portal?
Account access levels determine what different users can see and do in the Jolt Web Portal. These levels control user permissions and restrict or grant access to specific features and settings.
2. What role do I need to edit account access levels?
To edit account access levels, you must have the Company Admin role. This role provides the necessary permissions to change access settings for other users.
3. How do I log in to the Jolt Web Portal?
Open your web browser and go to the Jolt Web Portal login page.
Enter your login credentials and access the portal.
4. How do I find and select a user to edit their access level?
Go to the People section in the Jolt Web Portal.
Click on the name of the user whose access level you want to modify.
5. What are the different account access levels available?
Role-Based Access: Limits user access to specific roles they are assigned. For detailed setup, see the article Create and Edit Roles.
Company Admin Access: Grants full access to all features, including creating and managing Content Groups and Locations, and accessing Billing Settings.
Content Group Admin Access: Provides access to content groups and allows users to work in Content Group Mode. They cannot create new Content Groups or Locations.
6. How do I set up Role-Based Access?
Role-Based Access is set by assigning specific roles to users. For instructions, refer to the article Create and Edit Roles.
7. Can I change a user’s access level at any time?
Yes, you can update or change a user’s access level at any time by following the steps to edit their account access.
8. What happens if I choose Company Admin Access for a user?
A user with Company Admin Access will have unrestricted access to all features of the Jolt Web Portal, including:
Creating and managing Content Groups and Locations.
Accessing and modifying Billing Settings.
Deleting the account if needed.
9. What is Content Group Admin Access?
Content Group Admin Access allows users to manage and work within content groups but does not grant permissions to create new Content Groups or Locations.
10. How do I save changes to a user’s access level?
After selecting the desired access level for a user, make sure to save the changes to update their permissions.
11. Where can I find more information on role-based access levels?
For more information, refer to the article Role-Based Admin Access which provides details on the different access levels and their functionalities.
Keywords: account access levels, Jolt Web Portal, Company Admin, Role-Based Access, Content Group Admin, user permissions, edit access levels.